The end of Adobe Flash
In 2016, Adobe announced that it would stop developing Flash. By December 2020, Flash will no longer be supported by any web browser, and Facebook will stop supporting Flash games on the platform completely. Therefore GamePoint started using newer technologies and developed GamePoint Play, a new place to play GamePoint games, to make sure the games would remain available after Flash has been discontinued.

If you are experiencing technical issues as a result of these newer technologies, such as loading or other in-game delays, than we’re here to offer you a few tips and tricks to help you resolve the problem. Updating your browser regularly, clearing your cache, enabling hardware acceleration on your Windows, or updating your graphic card can increase your player experience. We’ve explained all of this for you below.

Oops, is Flash blocked? To be able to continue playing the older Flash games that did not (yet) receive a technology update as stated above we developed GamePoint Play; a new place to play GamePoint games. Play all of GamePoint’s amazing (Flash) games directly from your PC.

You can download GamePoint Play for free. Enjoy a new experience of GamePoint games in a new and secure app!

Download GamePoint Play!

You can still play the Flash games throughout December, but we strongly recommend to download GamePoint Play before that time. Meanwhile you can stille activate Flash manually


Make sure you use the best and latest browsers

If you are using Internet Explorer or an outdated version of Microsoft Edge you are prompted to update your browser since the support from Microsoft for both browsers is coming to an end. This means you no longer get security updates and it is highly recommended to switch to a modern browser.

GamePoint recommends Google Chrome, Mozilla Firefox, or the latest version of Microsoft Edge. Select one to start the installation process and watch our video for installation instructions.

Watch our video if you need step by step guidance on how to install a new browser

Clear your browser’s cache

Clearing your browser’s cache regularly helps applications run better on your computer and could resolve difficulties loading the game. Select one of the browsers below to find out how you can clear your cache.

Google Chrome
    1. At the top right corner, click on the 3 dots to open a drop-down menu.
    2. Select More tools > Clear browsing data.
    3. At the top, choose a time range. To delete everything, select All time.
    4. Make sure Cached images and files is selected, and deselect Browsing history and Cookies if you wish.
    5. Click Clear data.
    6. Restart the browser and see if the issue you encountered has been resolved.

    PRO TIP: Press CTRL + SHIFT + DEL at the same time on your keyboard while being in Chrome to access the Clear browsing data screen directly!

Mozilla Firefox
  1. Click the menu button in the top right corner and select Options.
  2. Select the Privacy & Security in the left panel.
  3. Scroll down to the Cookies and Site Data section and click Clear Data.
  4. Deselect the check mark in front of Cookies and Site Data.
  5. Make sure Cached Web Content is selected and click the Clear button.
  6. Restart the browser and see if the issue you encountered has been resolved.

PRO TIP: Press CTRL + SHIFT + DEL at the same time on your keyboard while in Firefox to access the Clear Data section.

Microsoft Edge
  1. At the top right corner, click on the 3 dots to open a drop-down menu.
  2. Select Settings.
  3. Select the Privacy & Services in the left panel.
  4. At the Clear Browsing Data section press the Choose what to clear button.
  5. At the top, choose a time range. To delete everything, select All time.
  6. Make sure Cached images and files is selected, and deselect the others if you wish.
  7. Click Clear now.
  8. Restart the browser and see if the issue you encountered has been resolved.

PRO TIP: Press CTRL + SHIFT + DEL at the same time on your keyboard while being in Chrome to access the Clear browsing data screen directly!

Opera
  1. At the top left corner, click on the red O to open a drop-down menu.
  2. Select History > Clear browsing data.
  3. At the top, choose a time range. To delete everything, select All time.
  4. Make sure Cachedimages and files is selected, and deselect Browsing history and Cookies if you wish.
  5. Click Clear data.
  6. Restartthe browser and see if the issue you encountered has been resolved.

PRO TIP: Press CTRL + SHIFT + DEL at the same time on your keyboard while being in Opera to access the Clear browsing data screen directly!

Safari
  1. In the top menu, choose Safari.
  2. Click Preferences.
  3. Choose the Advanced
  4. Enable Show Develop menu in menu bar.
  5. Go to Develop in menu bar.
  6. Choose Empty caches.


Enable hardware acceleration in your browser.

Hardware acceleration could improve the overall performance of your browser. If you encounter difficulties loading a game or experience lagging during game play we suggest checking if hardware acceleration is enabled.

Google Chrome
  1. At the top right corner, click on the 3 dots to open a drop-down menu.
  2. Select Settings.
  3. Scroll all the way down to and select the word Advanced to open more options.
  4. Scroll down to System and enabled Use Hardware Acceleration when available.
  5. Relaunch the browser and see if the issue you encountered has been resolved.
Mozilla Firefox
  1. Click the menu button in the top right corner and select Options.
  2. Scroll down to Performance.
  3. Enable Use recommended performance settings.
  4. Restart the browser and see if the issue you encountered has been resolved.
Microsoft Edge
  1. At the top right corner, click on the 3 dots to open a drop-down menu.
  2. Select Settings.
  3. Select the System in the left panel.
  4. Enable Use Hardware Acceleration when available.
  5. Relaunch the browser and see if the issue you encountered has been resolved.
Opera
  1. At the top left corner, click on the red O to open a drop-down menu.
  2. Select Settings.
  3. Scroll all the way down to and select the word Advancedto open more options.
  4. Scroll down to Systemand enabled Use Hardware Acceleration when available.
  5. Relaunch the browser and see if the issue you encountered has been resolved.
Safari
  1. In the top menu, choose Safari.
  2. Click Preferences.
  3. Choose the Security
  4. Enable Allow WebGL.


Keep your Windows up to date.

Keeping your Windows up to date is important to make sure your system is safe and secure. Learn more on how to update your Windows on the website of Microsoft.


Update your video card

Your video card, sometimes also called a graphic card, is a piece of hardware in your computer that processes images and videos. It is highly recommended to keep it up to date, since it could mean a world of difference in the way you experience our games. Learn more on how to update your video card:


Need more assistance?

To get in direct contact with a member of our Support Team click on the Live Chat button located near the bottom right corner of your screen. We are available on weekdays from 3 am till 4 pm ET and on Sundays from 12 – 4 pm ET. If we are not available you can still leave us a message or contact us by mail and we’ll be in touch. We’d be happy to help!